Thanks for sending an email regarding all the modifications of your booking. We’ll send you a confirmation a soon as possible.
Of course, in this case please call us on +33450903008 Do I have to book a car seat for my child ? Every child has to have his / her own car seat. Please include the total number of passengers travelling ( including infants and children ). You can choose the specific car seat for your child, depending on his /her age, on the booking page.
Yes, all changes are possible. Please send us an email with the modifications and we’ll send you a confirmation as soon as possible.
Yes of course. Please indicate the name of the hotel in the « Informations field » when you do your booking
You’ll find all the information regarding the meeting place with your driver depending on your arrival place ( airport, train station ...) in your confirmation email.
The pickup times are mentioned automatically in your booking depending of your take off/ departure time and the time of the journey to the airport, train station...
We are always following in live time all our client’s planes and trains. So we are informed of all the delays. In case of delay, we’ll do our best to organise an alternative solution for you to do your transfer in the best conditions.
Your driver gets all the information regarding your transfer ( name, mobile phone, flight number…) and he will contact you in case of problem at the airport or at the station. In every cases, our assistance number (in case of trouble) is available 7/7 on +33612981250 Luggage
We’ve got large vehicles with plenty of storage. You can take as many pieces of luggage as you want ( large suitcases, skis, snowboards...) Concerning bikes, please indicate in the “ Informations field” when you make your booking.
We accept all Visa, Mastercard and American Express cards on our website with the secured Stripe payment interface. We can also accept payment by credit card ( Visa and Mastercard ) over the phone on +33450903008
No. All our prices are all inclusive and you’ll never have extra charges.
To receive an invoice, please send us an email and you’ll receive an invoice in the 2 coming weeks.
For all questions or information, please do not hesitate to send us an email at info@alps-direct.com