You can phone +33 4 50 90 30 08 or by email at info@alps-direct.com
Your

driver will be waiting for you front to the arrival gate with your name on a sign with this logo:
Take your booking confirmation and you’ll find the mobile number of your driver. If you can’t contact him, please call our Central Reservation Office on +33 4 50 90 30 08
We offer a punctual service. However some difficulties can happen on the road (traffic jam, snow...). In case of delay you’ll be informed on your booking mobile number.

is a french transport company. Their managers have got the “french professionnal transport capacity “ and the “national transport licence” delivered by DDE Annecy in accordance with the french laws (LOTI). We only work via booking and our rates are fixed compared to taxis (taxi Geneva or taxi France)
Of course, we’ll give you an invoice on demand.
The time of your pick up appears on your booking receipt. However you can change it by phone or email.
Yes. Your driver’s phone number appears on your booking receipt.
Yes, all the

drivers speak english
No, each transfer is a private transfer. However,

can propose you to share you transfer with other people wich reduces the cost of your trip. Of course, you can refuse this proposition
If possible, please contact

central reservation office as soon as possible. Nevertheless

will do everything possible to take care of you and transport you to your destination, in spite of delays.
Regularly,

puts online a list of “Last minute“ booking that allow you to benefit from price reductions on several transfers (at certain fixed dates and times)